ICT Ope­ra­ti­ons Engi­neer

Vollzeit @Swatch Group Ser­vices veröffentlicht 1 Tag ago

Job-Beschreibung

Intro­duc­tion de la socié­téICT Engi­neer (Identity)Introduction de la socié­té­We don t exclu­si­ve­ly manu­fac­tu­re legen­da­ry We keep in time X !The Group Ser­vices Ltd. has an IT Com­pe­tence Cen­ter for our 16 brands, would make Tony Stark you rea­dy to be our Tech Talent? Then keep reading!Live your pas­si­on in a posi­ti­on whe­re you dri­ve work with tech­no­lo­gies, and pave the way into the new digi­tal will meet over 250 like-min­ded IT Experts and tog­e­ther you will design solu­ti­ons, work on glo­bal pro­jects and build our IT envi­ron­ment of our dyna­mic and team X Sys­tems & Infra­struc­tu­re divi­si­on, we are loo­king for a Engi­neer (Identity)Description du pos­te­As an ICT Engi­neer within the SaaS & EUC team, X direct­ly to the sta­bi­li­ty of our ser­vices by sup­port­ing our Engi­nee­ring and Ser­vice Manage­ment teams X SLA com­mit­ments are this posi­ti­on, you will pro­vi­de 2nd level sup­port and advi­se com­pa­nies and divi­si­ons across the Group (in Switz­er­land and Your respon­si­bi­li­ties include pro­blem ana­ly­sis, trou­ble­shoo­ting, and root cau­se with team X deli­ver robust and effi­ci­ent role offers the oppor­tu­ni­ty to work on cut­ting-edge tech­no­lo­gies, con­tri­bu­te to cri­ti­cal pro­jects, and make a tan­gi­ble impact on the digi­tal expe­ri­ence of thou­sands of users respon­si­bi­li­ties will be:Provide 2nd level sup­port to inter­nal and exter­nal customers,Handle sup­port cases end-to-end up to 2nd level, ensu­ring reso­lu­ti­on and cus­to­mer best prac­ti­ces and pro­ce­du­res for dai­ly tasks­Per­form Inci­dent, Release, Chan­ge, Capa­ci­ty and Pro­blem X to ITIL standards,Set up, main­tain, and sup­port sys­tems infrastructure,Monitor sys­tems X alerts in case of incidents,Ensure dai­ly of root Ser­vices : On-pre­mi­se & Cloud Iden­ti­ty Sys­tems, Pri­vi­le­ge access manage­ment (PAM), Aut­ho­ri­ty and DNS Dai­ly with and rou­ti­ne tasks,Strong skills,Diagnostic and pro­blem-sol­ving abilities,Customer and solu­ti­on-ori­en­ted and posi­ti­ve in a team environment,Proactive in task exe­cu­ti­on and con­ti­nuous learning,Solid inter­per­so­nal skills with a focus on acti­ve lis­tening and requi­ses­Ba­che­lor s, Mas­ter s, ES degree or equi­va­lent in IT2‑4 years of pro­fes­sio­nal expe­ri­ence in IT sup­port or a fieldMi­cro­soft ( , MCSA) are an assetS­trong tech­ni­cal know­ledge of Micro­soft tech­no­lo­gies and infra­struc­tu­re ser­vices­Pro­fi­ci­en­cy in Power­Shell for and task­s­Know­ledge of addi­tio­nal Micro­soft pro­ducts is an advan­ta­ge­Com­pe­tence in key tech­no­lo­gy domains, ide­al­ly sup­port­ed by tech­no­lo­gie­sAc­ti­ve Direc­to­ry on-prem ser­vices & Entra ID (Azu­re AD)Azure DNS & Azu­re sub­scrip­ti­ons­Pri­vi­le­ged Access Manage­ment (PAM)Public Key Infra­struc­tu­re (PKI) / Aut­ho­ri­ty ser­vice­sY­ou re miss­ing one or two skills in the list, yet you re eager to learn?It s per­fect­ly OK. We like to share.LanguesNow, in order to blend in, soci­al­ly and pro­fes­sio­nal­ly, we cer­tain­ly recom­mend the fol­lo­wing languages:Fluent in French is requi­red (spo­ken and writ­ten), as well as excel­lent know­ledge in other lan­guages are wel­co­me — we have 29 so far in the com­pa­ny, if you wish to add the 30th, you pret­ty much know to de tra­vail­Per­son­ne de we offer:A dyna­mic and evol­ving work envi­ron­ment, com­ple­men­ted by benefits:Continuous trai­ning to sup­port your pro­fes­sio­nal deve­lo­p­ment­Care­er growth oppor­tu­ni­ties through our inter­nal mobi­li­ty policy5 to 6 weeks of per year, depen­ding on your age and/or posi­tio­nA 40-hour work week, in line with the coll­ec­ti­ve labor agree­ment (CCT)Competitive sala­ry and excel­lent social bene­fit­sPa­ren­tal lea­ve: up to 3 weeks for the other parent and 19 weeks for mother­sOn-site com­pa­ny restau­rant with employ­er finan­cial con­tri­bu­tionEx­clu­si­ve dis­counts on Group pro­ducts and with our part­ners­Sports acti­vi­ties and inter­nal events to fos­ter team X health insu­rance cos­t­s­Re­a­dy to debug your care­er and deploy your next chall­enge App­ly now ?Just a quick note from X : to keep things clean and green , we only accept through our web­site. jidc6b87a2afr jit0310afr jpiy26afr

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