Operations Project Manager
Vollzeit @Experis veröffentlicht 2 Wochen agoJob-Beschreibung
Take the Next Step in Your Project Management Career Our client is an established tech company with a team of around 160 professionals and over 40 years of experience delivering innovative customer engagement solutions. As a market leader in contact center integration across Europe, they’re known for their strong technical focus, collaborative culture, and forward-thinking mindset. They’re now looking for an experienced Project Manager to join their operations team and lead the delivery of modern, cloud-based customer experience solutions.Operations Project Manager Take the Next Step in Your Project Management Career
Our client is an established tech company with a team of around 160 professionals and over 40 years of experience delivering innovative customer engagement solutions. As a market leader in contact center integration across Europe, they’re known for their strong technical focus, collaborative culture, and forward-thinking mindset.
They’re now looking for an experienced Project Manager to join their operations team and lead the delivery of modern, cloud-based customer experience solutions.
The Role
In this position, you’ll oversee the planning and execution of key integration projects, working directly with end customers in a mix of on-site, remote, and office-based settings.
You’ll serve as the main point of contact throughout the project lifecycle, ensuring milestones are met, stakeholders stay aligned, and outcomes exceed expectations. You’ll be supported by a skilled team of system engineers and solution architects who bring deep technical expertise to the table.
If you’re someone who enjoys variety, responsibility, and being at the center of high-impact digital projects, this is an ideal opportunity.
What You’ll Bring
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A degree in computer science, engineering, or project management
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5+ years of experience leading IT or digital transformation projects (, CX, CRM, AI, or digital products)
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Previous work on contact center or communication platform projects is a big plus
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Familiarity with cloud and unified communications technologies, or a strong desire to learn
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Experience with CRM platforms such as Salesforce is advantageous
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Strong communication skills and a natural ability to connect with clients and internal teams
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Confident in running workshops and managing cross-functional collaboration
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Excellent organizational habits and attention to detail
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Project management certifications (, PMP, Prince2, IPMA, Scrum) required; ITILv4 is a plus
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Fluent in German and English; business French is a must
What Our Client Offers
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A modern hybrid work environment with flexibility to work from home
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Two paid volunteer days per year to support causes important to you
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Access to professional development, technical certifications, and training
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A people-first culture with a strong customer focus
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Excellent social benefits and international team events
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A truly collaborative, agile work culture that encourages innovation and growth
Inclusion & Diversity
Our client values diversity in all forms and is committed to building an inclusive team. They encourage applicants from all backgrounds to apply, because diverse perspectives drive stronger outcomes.
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