Chan­ge Mana­ger

Vollzeit @kessler.vogler gmbh veröffentlicht 9 Stunden ago

Job-Beschreibung

Key Tasks & Respon­si­bi­li­ties

  • Plan, coor­di­na­te, and exe­cu­te User Accep­tance Test­ing (UAT) in col­la­bo­ra­ti­on with busi­ness and IT teams
  • Sup­port the pha­sed roll­out of a glo­bal digi­tal under­wri­ting solu­ti­on across mul­ti­ple count­ries
  • Com­mu­ni­ca­te pro­duct capa­bi­li­ties, road­map updates, and roll­out plans to local stake­hol­ders
  • Coll­ect, con­so­li­da­te, and ana­ly­ze feed­back from busi­ness users to sup­port con­ti­nuous pro­duct impro­ve­ment
  • Sup­port coun­try teams in embed­ding the solu­ti­on into exis­ting local pro­ces­ses
  • Defi­ne trai­ning approa­ches and deve­lop mate­ri­als such as user gui­des, demo vide­os, and pre­sen­ta­ti­ons
  • Deli­ver trai­ning ses­si­ons and sup­port chan­ge and adop­ti­on acti­vi­ties
  • Crea­te roll­out com­mu­ni­ca­ti­ons and adop­ti­on mate­ri­als for local mar­kets
  • Moni­tor usa­ge and actively enga­ge with coun­try net­works to dri­ve adop­ti­on
  • Sup­port the docu­men­ta­ti­on of adop­ti­on metrics and busi­ness bene­fits for key stake­hol­ders
  • Skills & Requi­re­ments

  • 3–4 years of expe­ri­ence in chan­ge manage­ment within glo­bal trans­for­ma­ti­on or soft­ware roll­out initia­ti­ves
  • Pro­ven expe­ri­ence mana­ging UAT for soft­ware solu­ti­ons across mul­ti­ple count­ries or busi­ness units
  • Expe­ri­ence in com­mer­cial insu­rance or a rela­ted finan­cial ser­vices envi­ron­ment
  • Strong com­mu­ni­ca­ti­on and pre­sen­ta­ti­on skills, with the abili­ty to enga­ge inter­na­tio­nal stake­hol­ders remo­te­ly
  • Expe­ri­ence crea­ting trai­ning and com­mu­ni­ca­ti­on mate­ri­als, inclu­ding mul­ti­me­dia con­tent
  • Proac­ti­ve, solu­ti­on-ori­en­ted mind­set with strong col­la­bo­ra­ti­on and stake­hol­der manage­ment skills
  • Fluen­cy in Eng­lish (writ­ten and spo­ken); addi­tio­nal lan­guages are an advan­ta­ge
  • High pro­fi­ci­en­cy in stan­dard busi­ness tools (Excel, Power­Point, Word)
  • Chan­ge manage­ment cer­ti­fi­ca­ti­on (e.g. Pro­sci, ACMP), pro­ject manage­ment or Agi­le cer­ti­fi­ca­ti­on (e.g. PMP, Prince2, Scrum) is a plus
  • Expo­sure to AI-enab­led solu­ti­ons or tech­no­lo­gy-dri­ven trans­for­ma­ti­on pro­jects is desi­ra­ble
  • Expe­ri­ence working in geo­gra­phi­cal­ly disper­sed, mul­ti­cul­tu­ral teams
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