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System Support Engineer System Support Engineer Description of the company
Flexsis is a company of the Interiman Group, one of the leading providers of personnel services in Switzerland. Thanks to our solid expertise as well as the competencies within the Interiman Group, we offer tailored solutions in personnel consulting. For our client Diagnostics in Rotkreuz, we are looking for a reliable and motivated (m/f/d) System Support Engineer Start Date: 16.12.2026 Latest Possible Start Date: 01.02.2027 Planned Duration of Employment: 12 months Extension: possible Workplace: Rotkreuz Workload: 100% Home Office: No Travel:possibly 10% annually Role & Responsibilities
- Serve as a technical expert and primary point of contact for internal customers regarding all service aspects
- Install Diagnostics systems (hardware and software) across all development phases-including early prototypes-as well as according to installation manuals in the Diagnostics Knowledge (RDK) database
- Perform system qualifications (IQ/OQ), execute preventive maintenance, and conduct autonomous troubleshooting and repair of hardware and software issues
- Manage the deployment and servicing of various systems and their specific configurations
- Ensure comprehensive documentation in accordance with established quality standards
- Provide technical support for global development trials
Candidate Profile
- HF or university degree in an engineering or life sciences discipline (e.g., Medical Devices, Electronics/Automation, Mechatronics) or completed technical vocational training with relevant practical experience
- Initial experience in, or clear willingness to work in, a highly regulated industry and in laboratories with biosafety levels S1 and S2
- First hands-on experience in a technical or mechanical occupation
- Customer- and service-oriented team player with strong communication and collaboration skills, featuring an autonomous and proactive work style
- Proficiency in English (written and spoken) is essential; is a plus for the Rotkreuz site
Nice to Haves:
- knowledge of network administration and IT troubleshooting
- experience servicing diagnostic instruments or involvement in equipment management
- Practical experience resolving technical issues across interdisciplinary setups (hardware, software, and laboratory workflows)
- Previous experience working in a GMP or ISO-regulated environment
Have we sparked your interest and would you like to take your chance? Then we should definitely get to know each other! Simply click on „Apply now“ and we look forward to receiving your complete application documents.
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